Nick Gallo
Full-stack developer in East Greenwich, Rhode Island.
I build internal tools and web applications for warehouse and logistics operations at Coast to Coast Fulfillment, working across full-stack development, process automation, system troubleshooting, and building reporting systems management relies on.
Previously, I built automated UI testing solutions at Johnson Controls before transitioning into Sprint development and Agile training as a Program Manager intern.
Recent projects
SalesChest
Inventory management system that tracks inventory, orders, and suppliers. Monitor your fulfilment operation through detailed statistics and insights into invent…
DECK
Deck simulator that allows 1-4 people to simulate a playing deck. Place cards anywhere to simulate endless card games
Poker game
This is the poker game app
Experience
Jun 2025 — Present
Account Manager / Marketing Coordinator
Coast to Coast Fulfillment, West Greenwich, RI
- Serve as the primary technical liaison between clients, warehouse operations, and software developers, troubleshooting system issues and coordinating updates for web-based applications.
- Provide on-site technical support for users by troubleshooting software, system, and operational issues.
- Investigate operational inefficiencies and design process improvement solutions to reduce manual effort and increased efficiency.
- Created and designed a suite of automated HTML/CSS email templates that deliver fulfillment alerts and operational updates to clients, populating data from a SQL database and rendering correctly across all major email providers and device sizes.
- Developed KPI tracking and user-path workflows in Google Analytics, reporting on traffic sources, conversion events, and site performance across channels.
- Increased monthly organic traffic by 300% and moved average search position from 50 to 20 through SEO and keyword analysis.
- Manage and maintain front-end webpages, including designing, troubleshooting, and deploying logistics applications.
- Create and maintain a repository of technical documentation and SOPs to ensure all processes are clearly documented and consistently followed.
Jan 2023 — May 2023
Program Manager Intern
Johnson Controls, Cranston, RI
- Built Power BI dashboards backed by SQL queries, giving leadership visibility into sprint performance and quarterly KPIs.
- Coordinated the retirement of a legacy system through establishing business requirements, approvals, testing, and bug resolution.
- Authored Agile training documentation and SOPs used by engineering teams to reach sprint goals.
- Led daily standups, flagging blockers and coordinating solutions, and supported sprint planning and retrospectives.
May 2022 — Aug 2022
Software Engineer Intern
Johnson Controls, Cranston, RI
- Researched, designed, and documented an automated UI testing strategy for web applications covering 85% of critical user paths.
- Wrote Selenium and Python test scripts and coordinated integration into CI/CD pipelines, cutting manual QA effort and catching UI bugs on deployment.
- Participated in the interview board for Johnson Control's first automated QA team, providing feedback and evaluating candidates.
- Worked in Agile cycles, attending trainings and standups to plan and complete sprint goals.
Sep 2019 — May 2023
BS, Computer Science
Johnson & Wales University, Providence, RI
Tools
- Full-stack
- Node.js, Express, React, REST APIs, OAuth2
- Data
- SQL, MySQL, MongoDB, Power BI, Google Analytics
- Testing
- Selenium, Pytest, Cypress